Last updated: [22/11/2024]

Integrative Health Clinic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Privacy Act 2020. By using our website, you agree to the collection and use of your personal information as outlined below.

1. What Personal Information We Collect

We may collect the following personal information:
• Your name and contact details (email address, phone number)
• Health information if you provide it through forms or consultations
• Information collected through cookies, such as your IP address, browser type, and pages visited

2. How We Collect Personal Information

We collect personal information in the following ways:
• When you fill out forms on our website (e.g., contact or consultation forms)
• When you sign up for our newsletter or other services
• Automatically, via cookies and similar technologies, when you visit our website

3. How We Use Personal Information

We use your personal information for the following purposes:
• To communicate with you, including responding to inquiries and sending newsletters
• To provide personalised health-related content and advice
• To analyse how visitors use our website and improve its functionality
• To comply with legal obligations

4. Sharing of Personal Information

We do not share your personal information with third parties unless:
• It is necessary to provide the services you have requested (e.g., email newsletter providers)
• We are required to do so by law
• You have given your explicit consent

5. Cookies and Tracking Technologies

Our website uses cookies to collect information about your browsing behaviour to enhance your user experience. Cookies may collect data such as your IP address, browser type, and the pages you visit. You can control how cookies are used by adjusting your browser settings; however, this may impact the functionality of our website.

Cookie Categories:
• Essential Cookies: Necessary for the website to function.
• Analytics Cookies: Used to gather data about how visitors use the site to improve performance.
For more information on managing cookies, refer to your browser’s help guide.

6. Storage and Security of Personal Information

We take reasonable steps to ensure your personal information is securely stored and protected against unauthorised access, loss, or misuse. This includes using secure servers, encryption, and limiting access to personal information to authorised personnel only.

7. Accessing and Correcting Your Information

Under the Privacy Act 2020, you have the right to access and correct your personal information. If you would like to request access or make corrections to your personal information, please contact us at reception@integrativehealthclinic.co.nz
8. How Long We Retain Personal Information

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once it is no longer needed, we will securely delete or anonymise the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes to this policy will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your personal information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: reception@integrativehealthclinic.co.nz
Address: 317, Pakuranga Road, Pakuranga Heights, Auckland

By using Integrative Health Clinic, you consent to the collection and use of your personal information as described in this Privacy Policy.